Linking People, Processes and Technology
We help small and medium size businesses (SMBs) implementing AI Employees to improve their bottom line.
Our AI Employees (Digital Workers) can -
Answer phone calls 24X7
Answer >90% customer queries
Book appointments
Notify you and the customer
Summarize phone conversations
Forward calls / summaries / scripts
Start workflows
Follow up with customers
Keep existing and new customers engaged
Log phone calls, SMS, Social media posts - all in one place!
Benefits to you -
NEVER miss a phone call again
NEVER say "Due to high call volume" again
NEVER say "I can't take your phone right now" again
100% calls get answered with full audit logs / transcripts / summaries
Better customer support, better customer engagement
Higher lead conversion
Engaged business and happy customers mean higher revenue for your business
How do we achieve these targets?
AI Employee (Digital Workers) Setup
Live Chat / SMS/Email Chat Setup
Conversation AI
Consolidate all of your communications (Phone calls, SMS, Email, Social Media feeds) into a single platform
One simple mobile app to monitor all of your communications, allowing you to run your business using your mobile phone!
Develop your website / landing pages
Integrate your social media feedback to your CRM
Rapid application development
Integrate systems as needed
Rapid Application Development
AI / Digital Engagement
Data Intelligence
Three Segments of Our Business
Segment One: Technology Services
Our Technology Services business include tools and utilities for Rapid Application Development, Data Migration Services, Record Retention Compliance Service and other MS Office based automation services.
Segment Two: Digital Engagement, Digital Asset Creation & Advertisement
Using innovative and highly effective cutting-edge technology like AI Employees, AI analytics and Robotic Process Automation (RPA), we help clients maximize the return on investments (ROI). Our goal is to help you implement the Digital Tech you need to succeed - we do the tech setup, so you can focus on running your business! In addition to setting up technology. we also help clients creating digital assets such YouTube videos, and writing research articles, blogposts, social media posts and eBook content.
Segment Three: Competitive Intelligence Services
Utilizing cutting edge tools including AI and Machine learning algorithm supplemented by our years of experience in data gathering techniques, we provide competitive intelligence on your web data outlets (Websites, Social Media Channels, Public Registries). How effective is your website? How compliant is your data in publicly available registries such as ClinicalTrials.gov? Who are your competitors? How are they spending their advertisement dollars? How effective is your advertisement program? This segment of our business focuses on data intelligence - we do the leg work, so you can make informed decisions on your advertisement campaigns, clinical programs or whatever business you are in.
Contact Us
Our Services - We’ve Got You Covered
Rapid Application Development and Automation Services
Utilizing our innovative MAARS platform and Robotic Process Automation (RPA), we deliver software solutions in lightning speed and at the fraction of a cost other developers would charge. In addition to delivering a fully functional application, we deliver complete documentation of your database and offer multiple power tools that will increase your productivity by 10x, 20x or 100x.
Do you have a record retention policy? We bet, if you have a sound business, you do! (If you don’t have a RR policy, you do not have a sound business – just kidding!). However, how compliant do you think you are with your record retention policy. Based on our experience, over 90% of the organization don’t execute well on record retention policies. Don’t be the subject of hefty regulatory fines due to violation of your own record retention polices. Call us and become compliant today!
Do you have a data migration challenge? Our incremental data migration tool built-into MAARS solves that problem easily. Start a data migration task anytime, stop it anytime and continue the job from where you left off. This enables users to move any amount of data incrementally whenever they have few minutes free. So never let your PC become frozen again, get MAARS and solve your most challenging data migration problem.
Most software engineers are great at creating amazing Applications. However, these genius developers are not so genius when it comes to documentation – they either hate it, if not, they dislike it. Our MS Access Database documentation utility solves that problem. Get MAARS, reverse engineer and document an entire MS Access application in minutes, not days!
Digital Engagement / Digital Asset Creation
We create digital asset on your behalf. Have an amazing idea for a YouTube video or a research article or a blog or even an eBook but no time to work on it? Just tell us about your idea and the desired outcome, we will do the rest! We will create the content you need (such as a YouTube Video, an article, a blog or an eBook). Yes, you only pay once you are fully satisfied with our deliverables.
Search Engine Optimization (SEO)
Search optimization and finding most interested patient is at the core of our business strategy. Thus, we have mastered the art of SEO. While businesses can find patient leads via paid advertising such as TV, Print Media, Google Ads, Facebook and other Social Media Ads, gaining patient leads via SEO is a preferred long-term strategy to drive an effective clinical trial portfolio.
Competitive Intelligence
Before you embark on a multi-million dollars clinical program, do you want to know what others are doing? Our competitor analysis service provides you an in-depth insight into who your competitors are, what trials they are running, where they are with their program and what it could mean for your trials? Don't start your next trial without this information in your back pocket. So call us to learn more!
Clinical Compliance Service
It is not only a regulatory mandate that your publicly disclosed information is accurate, it is also good for your business and your reputation as a company. How accurate is your publicly disclosed information? Is your ClinicalTrials.gov data up-to-date and correct? We have developed a set of tools to easily monitor your Clinicaltrials.gov data. Contact us today.
Our Engagement Process
Rapid Links Media Pre-engagement Task - Homework Stage
Understand and assess the challenge
50% of any solution creation process is defining the problem clearly and with enough specificity, so anyone can easily understand it. We like to understand your business challenge - we do that using our own time, your support and willingness to provide us with enough details of the business challenge.
Before we engage with your team, we will perform a market analysis of your business based on publicly available information. That will include an analysis of your business and a competitor analysis. We will prepare a report and present is as the "As Is" case. By the time, we engage your team we will have invested significant amount of effort learning about your business and preparing for the discussion.
Engagement Stage - Review, finalize and align on understanding & Legal Matters
Propose solution and align on expectations
Once we have clearly understood your business goals and challenges, we will propose multiple practical solutions and align on expectations. Once agreed and aligned, only then we will move into Step Three.
We will sit down with your team to confirm our understanding of your needs, identify your pain points, review and finalize our understanding (yes, by the time we meet your team the second time, we will be almost ready to go to the solution stage), and update legal matters.
Execution Stage: Setup What is needed (Ad campaigns, Technology Development)
Develop and implement solution
Our solutions include Rapid Application Development, highly effective Power Tools for Data analysis, data migration, record retention compliance, competitive Website analyzer, database documentation service and much more. We realize one-size does not always fit all, so we cater our solutions to your specific need.
After we have gathered all information, only then we do our magic and create the right solution for your specific need. Give us a call to learn more!
About Us
We are a technology services company operating in three different interrelated segments - Intelligent Automation Services, Digital Marketing, and Competitive Intelligence Services on Web Assets. We are a group of seasoned professionals with years of experience & expertise in IT and business, we came together and decided to create this company with one simple target - solving practical business problems using technology. We help business teams achieve their target goals by doing the legwork upfront, providing intelligence services and the highly effective automation solutions that improves efficiency.
We achieve our target collaboratively - first we try to understand your pain points and your short-term and long-term goals. We perform a thorough analysis of your "as is" state. We provide you the technology platform, assist you with your digital engagement initiatives and provide you with competitive intelligence on your web assets to ensure success for your business.
As part of our digital engagement offerings, we start with implementing our digital workers in your organization (get you ready, a quick win), followed by digital Ad campaign using proven platforms like Google Ads, Facebook Ads, and other social media platforms (to expand your business). We setup fully automated lead nurturing system for your team, so you do not have to spend too much time converting interested leads to customers. We do the front-end work of bringing you the highly interested, relevant leads to your business, and we enable you to nurture those leads so you can focus on improving your products and services for those customers.
Our Technology Services business include tools and utilities for Rapid Application Development, Data Migration Services, Record Retention Compliance Service and other MS Office based automation services.
Utilizing cutting edge tools including AI and Machine learning algorithm supplemented by our years of experience in data gathering techniques, we provide competitive intelligence on your web data outlets (Websites, Social Media Channels, Public Registries). How effective is your website? How compliant is your data in publicly available registries such as ClinicalTrials.gov? Who are your competitors? How are they spending their advertisement dollars? How effective is your advertisement program? This segment of our business focuses on data intelligence - we do the leg work, so you can make informed decisions on your advertisement campaigns, clinical programs or whatever business you are in.
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